A detailed statement of the model can be found in my 2004 book, Communicating Social Support (Cambridge). I apply the model in my research on Heart-healthy Lifestyle Changes and Couple Communication. Brief summaries that include directions for further research and uses of the theory appears in:
Goldsmith, D. (2022). Normative rhetorical theory: Explaining what works in challenging communication situations. In D. O. Braithwaite & Paul Schrodt (Eds.), Engaging theories of interpersonal communication, 3rd ed. (pp. 182-193). New York: Routledge.
Goldsmith, D.J. (2019). Normative rhetorical theory. In S. Wilson, & S. Smith (Eds.), Reflections on interpersonal communication research, pp. 211-230. Thousand Oaks, CA: Sage.
Goldsmith, D. J. (2016). Normative model of social support. In C. E. Berger, & M. E. Roloff (Eds.), International Encyclopedia of Interpersonal Communication. Malden, MA: Wiley-Blackwell.